Bloomz deserves a one-star reviewBloomz deserves a one-star review, and frankly, that's being generous after this nightmare of customer service. I’ve sent three or four emails about a simple issue—wrong product sent, and I sent them proof! Yet here I am, almost a week later, with nothing but a single, vague “we’re working on it” response. What exactly is there to “work on”? I expected some kind of real solution, or at the very least a clear update, but all I get is radio silence.This whole situation screams that Bloomz only cares about taking your money and not about making things right when they mess up. They even threw out a $70 coupon that doesn’t work—just an empty gesture, like everything else they’ve done. I get the feeling that when they saw my product was out of stock, they just tossed in whatever they had lying around, hoping I’d accept it. It’s honestly insulting to be treated this way. I’ve tried to stay professional, but their complete lack of accountability and decency makes that almost impossible. I paid for the right product and prompt service, and I shouldn’t have to chase down the company for what’s fair. Bloomz, you might make good flower, but your customer service is the absolute worst—impossible to stay loyal to a company that treats its customers like an afterthought.All I wish is for them to go bankruptcy... so other people don't have to go through this kind of service.IF YOU STILL DECIDE TO BUY FROM THEM, JUST BUY THE BUDGET STRAIN. THEY DELIVER WHATEVER THEY FEEL LIKE, NOT WHAT'S IN STOCK.
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