I had a very disappointing experience with Biocol Labs.I placed my order on the 15th and received no confirmation or communication whatsoever. After hearing nothing, I emailed on the 18th to ask where my order was. Only after I chased did Amanda respond, informing me the product was actually out of stock and offering two options: cancel or wait.On the 20th, I clearly replied asking to cancel my order.I then received no response until the 21st - only to be told the item had shipped. My cancellation request was completely ignored.This is unacceptable customer service. If a customer requests cancellation before dispatch, that request should be respected - not disregarded.On top of that, after doing further research into the product, I could not find credible scientific evidence supporting the claims being made, which further reinforced my decision to cancel.Overall, very poor communication, lack of transparency, and a frustrating experience from start to finish. I would not recommend.
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Biocol Labs – The future of health is Nature
At Biocol Labs, we believe taking care of your health should feel natural, simple, and effective. Born in Lisbon back in 1977, we’ve been creating plant- and mineral-based supplements for decades, always with one mission in mind: to offer cleaner, smarter alternatives to chemical-heavy products.
Life today can be stressful and fast-paced, and our products are designed to help you keep up — whether you need better sleep, more focus, stronger immunity, or a little extra energy. We’re especially proud of our natural formulas that support liver health, giving your body the reset it deserves so you can feel lighter, clearer, and more balanced every day.
What makes us different? We combine the power of nature with modern science to create supplements that are effective, clean, and trustworthy. No unnecessary chemicals, no nonsense — just products you can feel good about putting into your body.
Trusted by thousands of people worldwide, Biocol Labs is more than a supplement brand: we’re your daily partner in living a healthier, more conscious lifestyle.
From Lisbon to wherever you are, we’re here to help you feel your best, naturally.
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