I bought two air purifiers after seeing reviews on their website and social media, which now makes me question their authenticity! Don't waste your money! The product feels cheap; the front panel doesn't close properly with the filter inside, and it’s very light and flimsy. The lights don’t match the panel markings, and it’s noisy. I called immediately after trying it but was told that, according to their policy, they don’t refund used products. How can you determine if something is satisfactory without using it? Their 30-day money-back guarantee is misleading. I’ve had positive experiences with other online services, and this was a reminder to check independent review sites. I used it for just two minutes before contacting them, and they still refused to refund until I lodged a dispute. I just want to warn others to avoid this unnecessary stress.
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