birchbox.com

3.3
3.3 Based on 201 reviews

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Mary Reid Carter
I have been a Birchbox customer for many YEARS...over a decade! I have moved, changed addresses, had

I have been a Birchbox customer for many YEARS...over a decade! I have moved, changed addresses, had babies, and stuck with you throughout your issues. Today, I received another box with 3 items that I received at LEAST 5 times each. At this point, you are hopeless. No one cares what I put on my preferences, and No one is keeping track of what has been sent to your customers. Pathetic. I don't want any more of the same crap. I'm here to discover NEW beauty products...shame on you for telling us that you promote new products when I have been getting the same JUARA crap every month for years. Birchbox gives you maybe one new item and then the other 4 are filler that they have too many samples of. They save money and pretend like you are getting such fun new products. It's a scam now! Do not buy anything from Birchbox. Save your money and get Sephora samples on a regular purchase.

1
Date of experience: Jan 21, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics.

    This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, including the size, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
    See more

  • email info@birchbox.com
  • language https://www.birchbox.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More