Just awful. I used a promo for $5 off. My ride would normally cost $12, but was reduced to $7. I check my bank account and see that I have 2 charges for $5 and 2 charges for $7! Now i’ve paid $24 for what was supposed to cost $7. and trust me, $7 is still far too much for such a bad product. The bikes do not even have any gears! It’s impossible to control when the ebike assist motor kicks in; it can be dsngerous. also, if you glide down a hill or something, the brake will kick in by itself! this shit is dangerous and i would not recommend that anyone use it. And ofc you’ll likely be ripped off And customer service? It’s an AI chat bot. Don’t know why companies use these, as they simply aren’t capable of helping whatsoever. Just pissed me off more
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Bird is a dockless scooter-share company based in Santa Monica, California.