I needed this service as I do not own a car. You made it convenient for me to get around my neighborhood, do a little local shopping, even doctor's appointments. However you found my community was not profitable, you remove all bikes. Now you're telling me I can't get a refund on the remaining balance in my wallet that you insisted I fill. Since you're not providing a service I would like a refund, your refusing. If they walk away with bikes, you cannot return your wallet back to your bank account! theft, they take your money and run literally. All they're sending me is bots telling me I can't have a refund because I waited longer than 60 days figuring they'd bring the bikes back when the weather improved. They're not interested in my community but they're interested in keeping my cash.
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Bird is a dockless scooter-share company based in Santa Monica, California.