I was charged for 14 minutes even though I only had the scooter for 8 minutes. Even worse, I had the scooter for 8 minutes standing because my friend could not get the app on his phone to accept any payment. We eventually gave up and walked.Update:The company contacted me and gave me a full reimbursement. Major points for that. Thank you.
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Bird is a dockless scooter-share company based in Santa Monica, California.
