Negative 100 stars. By the far the most infuriating and horrific service I have ever used. In Nashville rented a bird to travel somewhere. Also asked for zero drivers license verification? Just took a credit card and good to go. At the end of the ride I tried parking and it said “not designated parking” so trying to do the right thing I went to 5 unique locations that are marked on the app with a black P. All of which even the app verified I was in designated parking and still failed to let me end ride. They then charged me $110 in $9 transactions to my card for a roughly 25 minute ride. Crazy thing was when you are in a designated spot and do not move whatsoever it will randomly move your GPS location out of designated spot…. Screams scam everywhere. Also it eventually auto canceled my ride after $110 and refuses to let me remove my payment method another huge red flag. Finally my phone died the first time I was trying to do the right thing. So I charged it and traveled walking again 20 minutes to it’s location to try again and get photos for my protection WHICH STILL failed 2 hours straight trying to do the right thing for this company and got punished. Will absolutely never touch the service again and deleted my account and attempting to report it all fraudulent on my card. Genuinely the most disgusting anger I felt in about 3 years no idea how these are not 100% pulled from the streets pure grubby handed money sucker
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Bird is a dockless scooter-share company based in Santa Monica, California.