0, not even a 1. They stole almost $40 dollars instantly and the scooter never worked. I did not even move. There is a reason there is no phone number, they wouldn't be able to keep up with the complaints. I'm fully confident they will not send a refund. Walk next time, it will save you a lot of grief.
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Bird is a dockless scooter-share company based in Santa Monica, California.