I foolishly put up $30 on account thinking that this might be a useful was to get around downtown Memphis when the trolley is down. The BIRD that I got on seemed had a screen which was working fine and a headlamp that worked fine so I engaged the machine. I pushed off with my foot and started it. It went slowly about ten feet. The battery was dead. I was charged $4.67. I have contacted them repeatedly and have never even got a code to send in a reply to stop the use of my card, to take my card off their servers, to get a refund or to get my money put back in my bank account. I write a lot of google review and have over a million hits. I am going back to all of my reviews and adding my BIRD expereince. I don't want anyone to deal with these crooks.
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Bird is a dockless scooter-share company based in Santa Monica, California.