I made a mistake in hiring this firm to work on wills and trust. They won the mandate after outbidding two other firms, but their final invoice was 200% of their initial bid. They rationalised this amount by falsely claiming I changed instructions mid-stream and wanted “bespoke arrangements” in the documents. In terms of costs, they do not provide clients with itemised bills related to time spent on any particular aspect of the work and any work they do seems to start at £400 an hour even if a piece of work takes less time. In comparison, a US firm who worked alongside Birketts and who did very important and complicated work on US inheritance arrangements presented a final itemised bill that was approximately 25% of the Birketts final invoice. Finally, the turn around time of Birketts work was slow and obvious typos in the drafts were not uncommon suggesting the work hadn’t been very carefully reviewed before being dispatched to the client.
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Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich
and Sevenoaks.
We advise businesses, government and public sector organisations and individuals in the UK and internationally. Our business is divided into four principal practice groups: real estate, corporate services, litigation and private client.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 41% of our partnership.
We maintain the highest professional and ethical standards and are accredited with the UK Law Society’s practice management quality standard, Lexcel and hold the Centre for Assessment Customer Service Excellence accreditation. We are also ISO accredited in the areas of quality management (9001), environmental management (14001), information security (27001) and business continuity (22301).See more
