bitesoftco.com

4.6
4.6 Based on 200 reviews

For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand. Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatm...

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Patience P.
Outcomes are good customer service is lacking

My teeth look great! Not completely straight but definitely an improvement from what they were. The reason they aren’t straight is because I decided to forgo any additional aligners after my initial treatment due to my fatigue at dealing with Bitesofts customer service, every contact with them was an upsell attempt, I was passed around between consultants, and they neglected to notify me at key points in my treatment leading to a half finished job and a great deal of pain for me.

3
Date of experience: Jul 18, 2025

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Business Details

  • For more than eight years, we’ve helped thousands of people transform their smiles across Australia and New Zealand.

    Today, Aalto (formerly Bitesoft) brings together specialist orthodontists and local dentists to deliver high-quality clear aligner treatment in a more accessible way.

    Every treatment plan is designed collaboratively by a specialist orthodontist and the dentist providing your care, combining advanced technology with clinical expertise to support safe, precise outcomes.

    Our goal is simple: make orthodontic treatment more accessible, more predictable, and easier for patients to complete within their local dental practice.See more

  • email info@aalto.care
  • call 0754002096
  • language https://bitesoftco.com

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