On September 4, 2024, during a brutal period in my life — financially broke, struggling every single day to survive — I sent cryptocurrecy equal right now to €975 to Bitsacard. I trusted them. They told me: pay a 10% recovery fee and we'd get your money back. I accepted everything without a fight because I desperately needed those funds. I sent full proof: wallet addresses, transaction hash, screenshots — everything. They acknowledged it. They promised. Then nothing. No money back. No clear communication. Just empty words and radio silence. I'm still fighting to get my money back but i feel humiliated when i send messages and emails on their support and doesnt even get an aswer. Imagine begging for your own money, when you have nothing left. This wasn’t some random €5 — it is my lifeline. And instead of support, they left me hanging while pretending to "process" my case and me i'm 8 months of pure stress and anxiety chasing answers from ghosts. I provided full evidence: transaction hash, sending address, receiving address, amount, screenshots — yet every time, excuses and silence. Support was polite but useless. After 8 months, no refund, no solution, just lost time and money. If they already have the funds and I accepted their conditions — why am I still begging? Why take advantage of someone who's clearly suffering? Where is the basic decency?
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