I saw an advertisment on social media of the company. I figured I might as well try because the sportsbetting platform looked great. I deposited around 3800$. I placed 4 or 5 bets and my account was blocked. they did it without even notifying me in any shape or form. I then contacted support and they send me this long paragraph : Hello,Following our investigation, it has been confirmed that you used more than one account on Bitsler and that you were part of a coordinated group aiming to obtain an unfair advantage. This is a direct violation of clause 14.1 of the Terms and Conditions, which states that “holding more than one account is strictly prohibited (per person/IP address/household/family).”In addition, the coordinated activity and betting patterns observed between the linked accounts demonstrate an intent to abuse promotions and circumvent the system. This behavior constitutes a breach of clause 14.3, which prohibits “obtaining an advantage against the casino without any risk (exploiting a bug, using more than one account to abuse promotions, etc.).”In accordance with clauses 6.1, 7.1, and 14.1 to 14.3 of the Terms and Conditions, Bitsler reserves the right to void bets, confiscate funds, apply account-level sanctions, and permanently close any account involved in fraudulent or abusive activities.I barely placed any bets, they confiscated my money and they told me I was part of some organized group and that I used multiple accounts. (Which is obviously false) I placed only 5 bets and they accused me of some kind of scheme. To this point, they have kept my 3800$ and won't give me my money back.I am really disappointed that an online site who is liscensed can do that....
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