James is by far the most rude and disrespectful customer support employee I’ve ever spoken with in my life. I was trying to explain my situation and how I have sent in 4 photos for verification and keep getting declined. When I tried asking James what I can do to help my photos meet their satisfactory requirements, he simply said post new picture we won’t accept the same picture that they already declined. Mind you I explained and he should see for himself that I submitted 4 entirely different photos and before I could even reply he closed the chat essentially hanging up on me, or what would be the equivalent to hanging up on me. So I reopened the chat and told him how rude that was and that I didn’t appreciate what he just did and what does he do? Closes the chat again. Unbelievably disrespectful. I really hope you’re boss reads this James because you need to be fired immediately.
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