We made a reservation for Mother's Day and it was a disaster. First off, I get that is a busy day and completely understand delays. BUT, ordered drinks and then our food. After waiting over an hour, the first 4 plates came out. After another 20 minutes all of the remaining except 2 plates came out. The waitress was super nice and kept apologizing for delays. After another 30 minutes of waiting the waitress walked out and quit. Then we had to chase down a manager to get our remaining food. She offered dessert on her. We ordered 4 desserts and waiting another 30 minutes and they never came out. We just walked out and left since we had already paid the full bill for our meals. It was terrible and not a pleasant experience at all. do know that other tables walked out because they never got all their food either.
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BJ's Restaurants, Inc. is an American restaurant chain, headquartered in Huntington Beach, California.
