what a mess. i purchased shares in my son's 529, and specified ACH transfer from my checking account. blackrock sent a confirmation, with confirmation code XXX. Later that day my wife purchased additional shares in the same 529, and specified ACH transfer from my son's savings account. In blackrock, there is no record of my wife's transaction. In transaction history, transaction XXX shows as coming from my son's savings account (not my checking account) but in actuality, the funds came out of my wife's checking account (which was not even linked to the 529 at the time of my transaction). now we have no confidence that future transactions will come from the correct account, which is concerning because we have an automatic monthly transaction. We will need to keep extra funds in 3 bank accounts now, since we have no idea which account will transact. I believe this is mostly due to a garbage website design. Little things during online setup provided hints that web transactions will be problematic. (for instance, when you register a bank account, 4 instances of it show up in the list of connected bank accounts).
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BlackRock, Inc. is an American global investment management corporation based in New York City.