I should have checked Trustpilot reviews before buying a $600 dash cam. A month later, I try and change the settings on the dash cam using the BlackVue app, and the app tells me this device has been blacklisted. I had purchased it new from Best Buy, and the device is outside of its return window. BlackVue support basically said that the device was previously reported stolen and that I need to contact Best Buy. When I called Best Buy, they were clueless as to what I'm asking of them. They said they only sell new products and that I should contact the manufacturer for support. BlackVue does not stand behind its products, and does not take accountability. Good luck to them, because with this type of customer treatment, they won't go far.
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