This has been one of the most frustrating experiences I’ve ever had with a company. I applied to be a guarantor for my son, who has already been living at the property for six months. I provided every document requested—bank statements, payslips, P60, proof of right to remain, and passport—everything except my property deed, which I do not feel comfortable sharing with a company I know nothing about.My mortgage details are clearly visible through my credit report and my bank statements, yet they’ve marked the check as “inconclusive.” This is particularly confusing considering the same process went through without any issues just six months ago.Frankly, it’s easier to apply for a high-value loan or credit card than to go through this unnecessarily invasive and inconsistent process. If they can't complete a check based on standard financial documentation, the real fault lies with the agency for choosing to work with such an unprofessional provider.
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