I am deeply disappointed with the level of service I received from Blinkit. I wished to order Philips air purifier, by mistake and with a sudden slip of a finger the order was sent for xiomi air filter. I received the order and immediately i realized that it was not the order I wanted so I didn’t opened it. I reordered the correct Philips air purifier which I wanted to order in first place. Now while returning, they asked to upload a picture so I just opened the box to show the barcode while the nylon packaging was still intact. They refuse to exchange or refund the item.I’m a Blinkit loyal customer so far but with this level of service from Blinkit and understanding for the customer. I feel really sorry for Blinkit and their other customers. I buy so many things from Blinkit and the manager didn’t do anything out of the way for customer who always put Blinkit first over other online channels.Deeply saddened and disappointed with Blinkit. Thanks readers, take your informed decision. Blinkit will not care for customer they only care for their own profits.
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