I love my bike frame, but as others have stated the customer service is severely lacking. Just a few months into owning my bike it stopped working. Blix did send a new controller, which didn’t help. The customer service replies left me feeling like they didn’t even read the message. They keep asking for a video. A video of something not working? How would they tell in the video the PAS isn’t working? I’m supposed to ride my bike one-handed in freezing weather while filming? Not to mention it takes several days to hear back. But worst of all- I left a two star review on the bike on their website and it never showed up. So shady.
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Blix electric bikes offer a unique combination of performance, utility and style. Top-selling electric folding, electric cargo, electric city, electric cruiser bikes. Free shipping and easy financing available. Designed in Santa Cruz, CA.
