My order never arrived, and due to the company’s policy with delivery, my £40 cookie was deemed “perished” after 24 hours of dispatch. They claim it’s not their problem and won’t issue a refund. I’ve been a long-time customer, but never again. My friends, family, and colleagues are now boycotting them due to their poor customer service. A total scam! I want my money back!
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THE UK'S FIRST & ONLY MILK AND COOKIE BAR. Freshly baked cookies, cookie dough, cookie cups cakes available for next day delivery online and at our flagship stores.
All of our cookies are hand rolled, finished and baked fresh daily. Unlike other large chains, we are a small batch bakery using quality ingredients including pure butter, unrefined sugar, Cotswold flour and free range eggs. We individually roll each cookie dough ball and weigh every chocolate chip (amongst other toppings) into our cookies for perfect eating every time.
Our flavours change seasonally and we love coming up with new cookie twists.See more
