There was a quality problem with two of the flowers in my bunch. But the way Bloom & Wild dealt with it was top class. Quite often today, customer service is a drag, but with Bloom & Wild is a joy. That seems a strange word to use "joy" but it was. The quality assurance were informed, a replacement bunch has been sent, the customer care person was a real person and very personable. Refreshing service!
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Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.
As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.
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