The website was deceptive! I tried to cancel the day before renewal and it offered me half price, so I agreed to renew. Then I got a notification that they renewed the subscription for 2027, a year in advance, and discovered they had already billed me full price for 2026. The AI help function did not give me a real person to quickly solve this, and a few days later I got an e-mail from a rep who clearly did not understand what had happened and basically just said "Too bad, so sad" in more polite business language.
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