Update: heard from a cs rep Faye who did reverse the nearly $30 charge. I appreciate her help. I believe their business practice of immediate and unsought subscriptions that put the burden on the customer to read the small print when not expecting a subscription should simply not be allowed. They lost a customer for life with me. I do not approve of their practices with subscriptions. 1/29/26 ordered a political test as I was interested in the topic. I took and paid for the test, but I never received. Credit card issued a refund and will contact business. Then on 2-6-26 charged around $29.99 for a subscription I never ordered or authorized. So frustrating with endless loop and no customer service from humans. Appears to be canned or automatic responses that do not help. I have tried every suggestion to cancel. Can only appeal to my bank for help. Anyone found a way to cancel non authorized charges that works? I even have an email from psychologist "Anna" saying she is sorry to see me go, account will be credited and deleted. But I was charged after that date $29.95
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