If I could leave zero stars I would! I ordered a deluxe flower arrangement through this company’s website to be delivered to a family member the following day for their birthday. No delivery was ever made due to no communication from one florist to another through this system. I called the original florist who tried to sort it out for me with BloomNation and they said they would refund me the $121 that I paid. I then get an email from BloomNation that says my “refund” amount is $0. Another call was made and I was assured that yes, I had been refunded. My bank processed that payment immediately and sent the funds. Three days later there is no indication, even in pending transactions, that they ever issued a refund. I now have to go through my bank to try to get my money back from this unscrupulous company. Aside from the embarrassment of no gift for my daughter in law’s birthday, now I have the additional stress of having to fight to get my refund. Buyer beware! Next step is opening a case with BBB.
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