Before heading to the shop, I took pictures on my phone of all of the perfumes I wanted to try because there is no signal in that shop and all perfumes I wanted to test had a 50% off deal on their website and they honour this in the shop as well. However, this time I got the wrong SA, unfortunately. I went there and she asked for my phone basically cos there was a lot of perfumes I was asking for and she brought out whatever they had in stock from those. Then time came to pay because I picked 2 and she charged me full price and, when I realised, I told her and she started looking on their website and she was telling me they’re not on deal and the attitude she gave me was like what the fudge were you looking at. Another SA came (an actually lovely guy who sold me my last perfume from there a few weeks back) and he said no, this one is on deal (Blue Madeleine) but the other one (Meek Passion) is not and I was looking though my pictures and I never actually asked her to show me the Meek Passion one. I showed her all the pics I gave her and she asked me to show her my deleted folder and if this is my whole gallery, basically accusing me of lying. Anyway, the manager came to refund me and I only took the one on deal (Blue Madeleine). The SA had prepared a few samples for me before and she did not give them to me in the end and didn’t even say thank you or anything. I said thank you and she didn’t respond at all, only the manager said thank you before heading back to her own work. I wish I had taken down her name so I can warn people to avoid her.
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Bloom is a famous London perfumery stocking the best in independent, exclusive and niche perfume, skincare and make-up brands from all over the world.
