If I could give a 0 review I would. This company had been contracted to move my sister-in-law's 4 dogs from California to Canada as she was coming home (Canada) to spend her last days with her family. She had terminal cancer. The schedule was organized, Blue Collar would pick up the dogs on Tuesday, the movers would come on Wednesday and my two sister's in law would fly on Wednesday evening. This was all before Blue Collar FAILED TO SHOW UP AS PLANNED. They didn't call and cancel, they failed to show up. When an alternate day was finally scheduled, the driver informed us he wasn't intending to give two of the dogs insulin because he was just a driver. We had prearranged for a vet tech to be with them to give them insulin. This was all bad enough, but because of their initial failure to pick up the dogs, my terminally ill sister in law had to sleep on the floor of her empty house, IN PAIN, because the furniture was gone and she couldn't take 4 dogs to a hotel. She couldn't take her scheduled flight and two family members took unpaid time off work, flew to California, rented a van and took 3 days to bring her and the dogs home. SHE WAS TERMINALLY ILL and really unable to safely travel for 3 days without medical care, and in pain over every bump. She passed away a month later. Blue Collar not only fails to reimburse the family for costs incurred but also fails to answer emails of return phone calls to address this issue. The only reason I finally got a big fat NO to reimbursement of costs is because I kept calling and told them I would keep calling. PLEASE DO NOT USE THIS COMPANY. THEIR DISREGARD FOR A DYING WOMAN AND HER FAMILY IS ABSOLUTELY DISGUSTING.
Claim your business profile now and gain access to all features and respond to customer reviews.
Blue Collar Pet Transport has been helping owners transport their dogs and cats since 2019. BCPT strives to have your pet′s move be as safe, comfortable and stress-free as possible. We pay particular attention to details such as routing, weather, road conditions and other factors that may affect your pet(s) travel, comfort, and safety.
Your pets are our family, and we treat them with nothing but the highest level of respect.See more
