The company keep inflating their charges, year on year, without justification. The charges have risen by around 15% in the last twelve months, but they have continually been obstructive and tried to bamboozle me when I've asked for a breakdown of the costs for work carried out at our site. They delay responding to any queries about charges and then apply admin fees for late payments. On the few occasions that I've spoken to staff in person, they have been rude and aggressive simply stating that we are obliged to pay the charges because we signed a document when we bought the property. They make no attempt to demonstrate that charges are reasonable and work carried out on site is minimal- restricted to cutting the grass once every 4-6 weeks during the summer months. The whole entreprise is a money-making scam where they seem to be using a legal loophole to charge whatever they like, without providing any form of reasonable service.
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