I know people write DO NOT USE, but honestly, do not use this company. We have had an appalling time from day dot. No communication until we contacted several times and had to organise a site meeting ourselves. Promised multiple work would be carried out, but not a single item has been started. We have paid for the entire year upfront (over £14k) and not one single request has been carried out, even as simple as mowing the lawns! We had to have a separate company come in to do the work. The final straw is they haven't even acknowledged the urgent request for maintenance this week when we have sewage pouring down the road/entrance to the development. The account manager hasn't replied to messages, emails etc. When you get hold of them they'll say "its the first they've heard". They've lost our custom moving forward and the opportunity to take on stages 2 to 4 on the same development.
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