It is a shame the way this company conduct business... very poor service, poor communication and there is no customer service. If you get delayed to pay the annual service fee (wich you actually dont see any service at all) they charge you an extra admin fee that is almost half of the annual fee... £55 just for admin fee (which the service they provide costs £178 annually).... it is just insane to even think about those admin charges in proportion to their annual service fee ... when I intended to call the customer service and after I explained this situation, they couldnt explain themselves and they refused to remove the extra admin fee! Then they tried to reach back to me to ask me to remove my negative comment!! outrageous!!
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