I've been on the phone now for 40 minutes trying to find out when Blue Shield will bother getting around to authorizing a medication ordered two months ago. After spending 30 minutes on the phone with the customer service rep, she transferred me to the wrong department. I've now been waiting for 10 minutes for the wrong department to transfer me to the correct department. Color me unimpressed.
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Blue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California.