Blue shield is impossible for providers offices to work with. They legitimately told me to call the customer only support line about a claim knowing nothing about their own company when i spoke to them. Cheapest and most poorly trained call center i have ever spoken with. They truly don't have the first clue about anything and a half way understanding of their own terribly grating script.
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Blue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California.