I have been on the phone for four hours this morning. It was several hours yesterday and last week and the week before. If I use their website to establish my first PCP, it will say they’re accepting new patients until I use the number listed and find out they are not accepting new patients. I also call time and time again with someone assigning me a PCP that cannot actually see me. Calls keep dropping while I’m put on hold for 40 min at times until the call drops and no one calls back. It is insanity. I would never recommend blue shield of california.
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Blue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California.