This company will absolutely harass you to get you to sign up. After months of pressure, I spoke with them only to find out that their software simply transfers the credit card processing fee from the business to the client. Furthermore, their rate is 3.5% when our processing company only charges 1.95%. It does not work with Care Credit where the rates are higher, so no benefit there. It also does not integrate with our practice management software so whatever we would save in credit card fees would be used in staff time to run the cards in one system then manually enter into another. Not to mention creating a multistep workflow that increases the risk for human error in a busy office. I am the administrator and blocked their entire domain from being able to email me after multiple request to remove our practice from their contact list. They then started harassing my controller who also blocked them. They are now harassing my physician directly. I literally had to get my IT team to block the domain from the entire office to stop the multiple emails and confusion. They continue to call my front desk multiple times per week which means my staff is busy dealing with them rather than our patients resulting in lost revenue. Maybe someday we will get them to leave us alone....
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BlueYonder is an independent provider of market-leading Card Payment Solutions and Merchant Services, to small and medium-sized companies throughout the United States. Founded in 2016, the company has evolved into a leading payments technology company. Our unique program provides unlimited credit card processing for $65 dollars a month. Due to changes in the card brand rules, business owners are no longer required to pay processing fees. Most businesses pay $1,000 to $20,000 a month in credit card processing fees. That’s $12,000 to $240,000 a year in fees. The BlueYonder program is designed to eliminate all fees, and pay a flat rate of $65 a month for unlimited processing. No fees for Credit Card Processing. See more
