Returning items to Blvck was an extremely poor experience. The process is slow, unclear, and unnecessarily frustrating.Even worse, after exercising my legal right of withdrawal under EU consumer law, Blvck initially refused to refund the original delivery costs, despite this being a clear legal obligation. Instead, they tried to hide behind their internal refund policy — even though company policy does not override the law.Only after I explicitly pointed out their legal obligations did they refund the delivery costs. Customers should not have to educate a supposedly professional company on basic consumer law to receive money they are legally entitled to.This behaviour is unacceptable and raises serious concerns about how Blvck treats its customers. It makes you wonder how many customers didn’t know their rights and ended up being taken advantage of. If you order from them, be prepared to fight for your rights — in my opinion, it’s better to avoid the hassle altogether.
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Blvck Paris is a lifestyle apparel & accessories brand, supported by millions of highly engaged social media followers and customers worldwide.
The brand was founded in 2017 by French designer, Julian O’hayon and is known for its 'All Black' clothing, accessories and leather goods for men and women.
From visual content to merchandise, we strive to pioneer a new type of lifestyle focused on quality and design. The 'All Black Lifestyle' is a culture shift to live life on your own terms free from vanity. The generic styles of traditional fashion have become obsolete, it's time to Blvckout your life.
Blvck currently operates retail locations in Tokyo, Taiwan, Macau, Hong Kong and Kuwait.
The ethos of the brand continue to grow with partnerships with names such as Coup Champagne, CASETiFY and Fortnite. See more
