bmbmatrix.com

2.7
2.7 Based on 61 reviews

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Rembrandt Parker
SCAM - THEY STOLE MY MONEY!!!

SCAM! SCAM! SCAM!Its been rocky from inception, beginning with our Amazon store. There was a brief moment of hope with their Retail Store, but that ended when they STOLE OUR INVESTMENT.Twice, they’ve sent multiple silly videos attempting to appear like a real operation, showcasing the inventory purchased with our money—only to still not pay us, even after 2 of the biggest shopping holidays. Meanwhile, Tom flaunts a different pair of expensive shoes in each video. On the rare occasion they respond, they quote their own breached contract, conveniently ignoring the sections where they’ve failed to meet their own promises.When you ask for a refund, they resort to games—sending termination contracts including an attempt to get you to agree to receive your large investment back in the form of cheap inventory. They couldn’t even afford that postage. I believe they are broke. It seems any money they receive goes toward paying themselves, covering rent for their Value Vault store in the NJ mall, and managing the excessive overhead they’ve taken on. And shoe shopping.The entire operation is a scam and a joke. They lack basic business sense and are shockingly comfortable stealing people’s money. They exhibit an air of entitlement as if they’re doing nothing wrong beyond slightly inconveniencing you. Their morals and integrity are nonexistent, and they live their best lives at your expense.Instead of resolving issues, they offer repetitive lies, recycled excuses, and fake apologies like, “We are working on it, thank you for your continued loyalty and patience.” But they never actually pay out—it’s all gaslighting time-wasting fluff.I’ve filed reports with the NJ Mall, FTC, FBI, and Bank for Wire Fraud. I also reported the fraud to the police (at the bank’s recommendation). Although we’re in different states, the bank advised that filing with my local police is critical, as wire fraud is taken very seriously. Once reported locally, authorities here will then proceed contacting authorities in the originating state.If you haven’t already, I strongly suggest filing similarly. There is strength in numbers, and I hope this review prevents someone else from enduring this hardship.

1
Date of experience: Aug 01, 2024

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