After getting our mature (in operation and profitable before signing with BMB) Amazon store permanently suspended and also our Ebay store we were finally offered a refund. Issues from day one have been communication, not shipping items on time, refunds, returns, policy violations, ect. The refund is $25k. The closure agreement stated that starting 180 days after signing that we would receive $1800 checks mailed every month until refund amount was paid. We did not sign and asked for a full payment up front by ach. The same method we paid the initial buy in as well as all invoices. A month later we were told the closure agreement could not be amended. Communication has always been horrible. We had our attorney send BMB a demand letter. It was returned as undeliverable. Seems the only way to get them to respond is to post a negative review.
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