I would have given 0 if there was chance.It is a symbol of pure greed at BMW. They will lie outright so BEWARE.No wonder there were scams like DCA! In my case BMW admitted they had paid commision. Then I purchased another vehicle (before DCA scandal broke). Top of the range X7. Had huge issues on a brand new car like windows unlocking opening randomly when parked etc. BMW Financial, BMW and Marshalls dealer were non-responsive. They were pretty much colluding amongst themselves. MY emails were ignored. The kept passing the buck to each other. No customer care, no empathy and total sharks. Avoid purchasing via BMW FInancials like a plague.Now back to the DCA claim, following the above, BMW Financial suddenly writes me a letter claimicatio ing I was on Perosnal Hire COntract" and not "personal Purchase contract" so I would not be compensated as advised by the FCA. A Total fabrication and a lie! I even have emails from their dodgy dealer telling me how my car would have a "residual" value at the ebnd of the term and I could use that to purchae another BMW etc etc. SOmething which is not even available in "perosnal contract hire".So this BMW mafia is lying outright and will go to any length to accept liability,. Don't be fooled by their false warranties and sense of security! Avoid financing your car through them.
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
