On 20th February 2024 I paid £12,811.24 to BMW Financial Services to clear a finance arrangement on a recent car purchase. The BMW staff member took that payment and confirmed the agreement was closed. However, he failed to pass that information on within the company and as a result I have had two further withdrawals of £415.03 taken from my account and when I noticed the error, I stopped further transfers, only for the account to be passed to a debt recovery team. BMW have since acknowledged their error BUT STILL HAVE NOT REPAID MY £830 !!! We are almost 3 months later !! They are fraudsters. They should not be connected to BMW in any way and the car maker should drop them. I have read to many similar stories for this just to be incompetence.
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
