My complaint has been on going since November 2024. When you contact the escalations team they never seem bothered at all which is very alarming to say the least. My imaginary case handler is supposed to reply to me and uphold the complaint? This never gets implemented. My car has sustained multiple heater issues which my local BMW dealer had to negotiate with BMW UK to (under warranty) address the issues. No compensation / exgratia offered. Very disgruntled, I will be going back to AUDI!
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
