Absolutely terrible company! Tried last year to repay early, they mucked up the agreement so much to the point, that we have never felt any benefit from it. Like everyone else, spend days trying to get through only to be passed from pillar to post ( never get the same person and no Managers around ). They then brought my agreement forward by 5 months!!! attempted to take £11k from my bank twice without contact, letter or permission! Ombudsman got involved, ordered them to pay compensation & credit balance on my account equating to approx £700, I returned the car, I got in touch with them, again, only had letters threatening me and nothing about returning the car! I have now received a bill for late retuning of that car, £700!!!! It is a joke!!! And no compensation, no apology, no customer service, no letter stating my credit history is unaffected! Nothing! They have no professionalism, no morals! Be warned!!
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
