I wish I read the reviews before I even signed a contract with BMW.Customer service is non existent, the webpage is not working properly and yet a computer generated standard response to my complaint would tell me to do everything online. That has been going on for months. You can try a million times to ask for an actual real life human to communicate with you, good luck, it does not happen. All my details, my phone number are on file, obviously. Their hotline leaves you on hold for half the day. It is absolutely appalling to think a big company like BMW has zero respect for their customers.I have always had BMW cars overseas, for private use as well as for our company. I have never experienced any issues like I have here in the UK.
Claim your business profile now and gain access to all features and respond to customer reviews.
BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more