Absolutely shocking service from BMW Financial services. Logged complaint as a guarantor on a company agreement 4 weeks ago and have had nothing acknowledgement back. When I phone to speak to escalations team on hold for ages to be told they cannot speak to me as I’m not the company director. That’s the whole point of the complaint!!! Have had to raise through the Financial Ombudsman as cannot get any sense from anyone within the escalations team. Terrible service
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
