Ongoing issues with BMW finance. Honestly the worst company to deal with, avoid at all costs. They made a complete mess of my agreement and still attempted to to payment after I paid off my finance in full.Then after a prolonged complaints process they offer me a goodwill gesture payment. Guess what, they haven’t paid it after 5 weeks despite me signing and returning a declaration. Disgusting service and the complaints department is only open part-time and trying to actually speak to anyone in complaints is impossible. Try emailing and you get an automated reply stating they will reply within 10 working days, they do not!Look at the reviews, all these negatives aren’t a coincidence.BMW finance will comment, please contact us to discuss further, but how can we communicate with you because nobody in escalation’s answers the phone or respond to emails. Avoid BMW finance.
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
