Absolute Joke of an Insurance company. Cant change your direct debit details online. Then when you ring up they say they can do nothing until direct debit fails. Then each month you have to manually make a payment as their system doesn't recognise a cancelled direct debit. Last advice I got was to ring the bank and cancel direct debit on an account that no longer existed as apparently it was still active. Then its impossible to get through and payments cant be made over phone. Never again would I use this insurer as they literally cant do anything to help. Then when you complain about it, they send you a summary of what texts they sent 2 months after the call but nothing related to when the issue was highlighted.
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
