My BMW had recall work undertaken June 2023 and then developed a major drive train error which two garages were paid approx £2000 to be able to not diagnose the fault but were able to tell me if needed a new engine at cost of 11 k. I returned the vehicle as unwilling to pay finance on top of this . I have written evidence which I sent to BMW complaints that the work done at the recall could have caused this error they fobbed me off . Lo and behold I’ve just saw the same vehicle was MOTd with no issues weeks after I returned and it and clearly sold for a large profit a couple of months later . I am significantly out of pocket and also had my credit rating ruined due to returning the vehicle . BMW complaints have been completely useless and unhelpful the full time . Over a month later and still no reply to this !
Claim your business profile now and gain access to all features and respond to customer reviews.
BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
