Sent an email to BMW CEO Chris Brownridge in August 2025 due to disgusting service following the death of a family member. Was advised Chris left the business and my complaint would be forwarded to BMW Financial Services. Following chase emails by myself and further chases from the CEO Team, I am yet to receive an acknowledgement or response from BMW. Seems like once a family member passes away, so does the need for BMW to respond at all in relation to their unethical business practices. Bury your head in the sand and ignore complaints!! Well done BMW!
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BMW Financial Services (GB) Ltd offer a comprehensive suite of vehicle finance products, as well as providing a range of insurance and protection solutions.
We are responsible for brands such as BMW Financial Services, MINI Financial Services, BMW Motorrad Financial Services, ALPHERA Financial Services, Rolls-Royce Motor Cars Financial Services and Aston Martin Financial Services. BMW Financial Services (GB) Limited is authorised and regulated by the Financial Conduct Authority.See more
