Not a great experience and I've ordered parts from numerous places online. I checked and triple checked everything with their system, with my vin #, etc. The part that they say is for my vehicle IS NOT! When I tried to return it, they made is lengthy and complicated and inconvenient, having me photograph everything and submit it to multiple addresses more than once, and on top of everything else, tried to get me to pay them directly $11.20 to return a product that weighs maybe a couple of ounces, CHARGE ME A 20% RESTOCKING FEE, force me to pay for tracking, and continue to send them pictures of packing/shipping/tracking. By the time I would do all of this...and they didn't want to refund the money for up to 2 or 3 weeks... I would have gotten back about $10. So F them!!!!!!! I ended up just eating the $40 bucks and keeping the wrong piece rather than let them make another $40 reselling it on top of what they already tried to gouge me for. You want real BMW parts from people that know what they're selling... GO TO BMW!!!!!!!!"
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