I ordered a light fixture with Bo-Ha on July 20, 2024. On their website it states, 'Please allow an extra week for this product to come, as it is handmade.' After watching it ping-pong all over China for two weeks, it finally arrived on August 8th (Nineteen days later). I have emailed them to ask to return it, as I don't need the light fixture anymore (we bought another since this one took so long to arrive), and they have sent me four emails asking me to exchange it and will not give me return information directly. Waiting to see if they'll actually give me the return information I need to send this $300 light fixture back.
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